Exchange and Returns
Can I return or exchange a box?
Sweetbox Belgium products cannot be exchanged or returned.
Can I still cancel my order?
At Sweetbox Belgium you can cancel your order up to 4 days before the delivery date. If your sweetbox will be delivered within 3 days, you can no longer cancel the order free of charge.
For each sweetbox, the products are freshly ordered and purchased for each box. Because of this it is not possible to cancel the order within 3 days before the delivery date.
Do you cancel the order in time? Then we will send the money back within 14 days to the same account number with which the order was paid.